Privacy policy

At Vionaa, accessible from https://vionaa.shop/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Vionaa and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

1. Information We Collect We collect personal information that you voluntarily provide to us when you register on the website, place an order, subscribe to a newsletter, or contact us. The personal information we collect may include:

• Name and Contact Information (Email Address, Phone Number, Shipping & Billing Address)

• Payment and Billing Details (processed securely through authorized payment gateways)

• Order Details and Order History

2. How We Use Your Information We use the information we collect in various ways, including to:

• Process, fulfill, and manage your orders and deliveries.

• Send you order updates, invoices, and customer service communications.

• Prevent fraudulent transactions and enhance website security.

• Improve, personalize, and expand our website and product offerings.

3. Payment Security & Third-Party Services We do not store your full credit/debit card details on our servers. All transactions are securely processed through compliant and regulated Payment Gateways (such as Cashfree). Third-party service providers (like courier and shipping partners) only have access to information necessary to perform their specific business functions.

4. Cookies and Web Beacons Like any other website, Vionaa uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

5. Data Protection Rights We respect your rights regarding your personal data. You have the right to request access to, correction of, or deletion of your personal details stored with us. To exercise any of these rights, please contact our support team.

6. Contact Us & Business Details If you have questions or comments about this Privacy Policy, please contact us at:

• Store / Trade Name: Vionaa

• Owner / Proprietor: jinjala mitul dhirubhai

• Email Address: Vionafashion405@gmail.com

• Phone / WhatsApp: +91 9979917387

• GSTIN: 24CRSPJ3896G1Z7

• Udyam Reg. No.: UDYAM-GJ-22-0507534

• Operational Address: 282, Muktidham Society, Near Daxina Murti School, Puna Gam Road, Surat City, Surat, Gujarat - 395010, India

• Website: https://vionaa.shop/